Deleting your Kochi account
This page explains how to delete your account and data in the Kochi app. Developer and data controller: SoftWorks Yazılım ve Bilgi Teknolojileri Limited Şirketi.
Delete in the app
- Open the Kochi app and sign in.
- Go to: Settings → Privacy and account security → Delete my account.
- Type your email address to confirm and tap “Permanently delete my account”.
Deletion happens as soon as you confirm: your account and the data below are deleted immediately and you are signed out. This can't be undone.
Can't open the app? Ask by email
From the email address registered to your account, send an email with the subject “Account deletion” to: info@softworkstr.com
After confirming that the address belongs to the account owner, we delete your account with the same process within 30 days at the latest and let you know by email.
Data that is deleted
- Your account and profile (name, email, education and target role)
- Your consent records for AI, voice and marketing
- Your CVs: uploaded files and their parsed content
- Your interviews: company, position, job posting and requirements
- Your interview transcripts (written answers and transcribed voice answers)
- Evaluation notes kept for your answers
- Your reports and scores
- Usage records kept for daily limits
- Voice interview diagnostic records (no text or audio)
- In-app subscription and purchase event records
- AI content reports you sent
- Any invited interview record set up for your email address
- Closed test sign-in records
Audio recordings are never stored: voice answers are only transcribed.
What is kept and for how long
- AI usage statistics (token counts and duration; not linked to your account or content): deleted automatically after 180 days.
- Sign-in attempt records against abuse (irreversible hashes of email and IP address): deleted automatically after 2 days.
- Anonymous aggregate counters (counts per day, platform and language): not linked to any person.
- Purchase and subscription records are kept by Apple, Google and the payment provider RevenueCat under their own policies and applicable law.
Deleting does not cancel your subscription
Deleting your account does not cancel a store subscription. To stop payments, cancel it in the App Store or Google Play:
Open App Store subscriptionsOpen Google Play subscriptionsDeleting a single interview without deleting your account
You don’t have to delete your account: you can delete a completed interview on its own.
In the app, under “History”, tap “Delete this interview” below the completed interview (the same button is on the interview’s report screen), then confirm with “Yes, delete”.
Deleted with a single interview
- The interview itself: company, position, posting text and requirements
- The interview’s report and score
- The interview transcript (your written answers and the transcribed text of your spoken answers)
- The evaluation notes kept for your answers
- Speech measurements
- AI content reports you filed about this interview
Kept when a single interview is deleted
- Your account, profile, CVs, consent records and your other interviews
- Your plan usage: deleting an interview does not give the interview back to your plan, and the used allowance stays used
- If you used an invited interview allowance, it also stays used
- AI usage statistics that are not linked to your account or content: deleted automatically after 180 days
Deletion happens the moment you confirm and cannot be undone. Your plan allowance is not given back.