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Pre-Contract Information Form

Version 2.0 · Effective date: 23 October 2026

1. General

This form is provided under Article 5 of the Regulation on Distance Contracts to inform the BUYER before purchasing the Kochi Service on the website https://kochicoach.com. It is presented for the BUYER’s approval on the purchase screen.

2. Seller details

  • Trade name: SoftWorks Yazılım ve Bilgi Teknolojileri Limited Şirketi
  • Address: Workon Ofis, Küçükbakkalköy Mah. Selvili Sok. No: 4/20, 34750 Ataşehir / İstanbul
  • Tax office / Tax ID: Kozyatağı Vergi Dairesi / 6312005304
  • MERSIS no.: 0631200530400001
  • Contact: info@softworkstr.com
  • Website: https://kochicoach.com

3. Buyer details

  • Name and surname: the name and surname registered to the Kochi account
  • E-mail: the e-mail address registered to the Kochi account
  • Billing and contact details: the details entered by the BUYER on the purchase screen

These fields are filled in automatically at the time of purchase from the BUYER’s account and from the details entered on the purchase screen.

4. Main characteristics of the Service

Kochi is an AI-assisted interview practice service that reads the CV, runs a written or voice interview simulation and provides a feedback report. The interview is a simulation.

  • Mini: a monthly auto-renewing subscription, 2 interviews per Period.
  • Plus: a monthly auto-renewing subscription, 10 interviews per Period.
  • An interview lasts at most 15 or 20 minutes, as chosen by the BUYER.
  • At most 5 interviews can be started per user within 24 hours.
  • There is no free trial; a user who has not paid can only view the ready-made demo and the sample report.

5. Total price and taxes

  • Mini: ₺79.99 / month in Türkiye, VAT included; $3.99 / month in the United States.
  • Plus: ₺249.99 / month in Türkiye, VAT included; $9.99 / month in the United States.
  • In other countries, the local prices of the App Store and Google Play apply.
  • There is no delivery or shipping charge. The total amount payable is shown separately, VAT included, on the purchase screen and in the order summary.

6. Payment method

On the website, payment is made by credit card or debit card through the iyzico payment infrastructure. Card details are not received or stored by the SELLER. In the mobile app, payment is made through the App Store or Google Play.

7. Performance and delivery

The Service is provided electronically. Immediately after the payment is approved, the Plan is made available in the BUYER’s account. There is no physical delivery and no delivery cost.

8. Contract term, automatic renewal and termination

  • The Agreement is for a monthly subscription; each Period is one month.
  • Unless cancelled at least 24 hours before the renewal date, the subscription renews automatically for the same duration at the price in effect on that day.
  • A web subscription is cancelled from the subscription section of the account settings or by writing to info@softworkstr.com; a Store subscription is cancelled in the account settings of the relevant Store.
  • After cancellation, use continues until the end of the paid Period.

9. Right of withdrawal

In distance contracts the consumer has the right of withdrawal within 14 days. However, the right cannot be exercised for services performed instantly in electronic form, or for services whose performance has begun with the consumer’s approval before the withdrawal period ends (Regulation, Art. 15).

Because the Service is performed electronically immediately after the payment is approved, the right of withdrawal cannot be exercised for this purchase. By ticking the confirmation box on the purchase screen, the BUYER accepts that they request the performance to begin before the withdrawal period ends and that they know they cannot exercise the right of withdrawal. The purchase cannot be completed without this confirmation.

10. Refund

The payment is refunded in cases of duplicate or erroneous charges and where the Service cannot be used for a reason attributable to the SELLER. Requests are made to info@softworkstr.com; details are in the Cancellation, Refund and Withdrawal Policy (https://kochicoach.com/iptal-iade). For Store purchases, refunds are requested from the App Store or Google Play through their processes.

11. Complaints and dispute resolution

The BUYER may first send complaints to info@softworkstr.com. For disputes that cannot be resolved, within the monetary limits announced each year by the Ministry of Trade, the BUYER may apply to the Consumer Arbitration Committee at the BUYER’s place of residence or the place where the transaction was made, and to the Consumer Court for disputes above those limits.

12. Retention of the contract and approval

The Distance Sales Agreement (https://kochicoach.com/mesafeli-satis-sozlesmesi), completed with the BUYER’s details, is sent to the BUYER on a durable medium (e-mail) after the purchase. By ticking the confirmation box on the purchase screen, the BUYER confirms that they have read this form and the Distance Sales Agreement before purchase and approve them electronically.